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Their service has long been horrendous. Right after I did not catch a connecting flight to my grandmother’s funeral mainly because they only had a single mechanic in your entire airport, they agreed to buy my resort expenditures. On the other hand, it took them a few months to receive again to me, and by the time I acquired the Test, it had currently been cancelled.
In April 2014 I had been supplied a voucher for helping by having an sick affected individual on certainly one of yur flights. Unfortunately on account of some unforeseen conditions I haven't been capable of make use of the voucher.
In no way I repeat under no circumstances will I select American Airways. Once more.Totally unprofessional personnel within the ticket agent to flight attendants. The many jokes I've listened to about this becoming a †cattle hauler †airline is however accurate in my modern working experience.extremely sad.
The flight crew automatixallu manufactured me Examine my bag Regardless that thier have been quite a few open up overhead bins. See connected flight data. It would be great should they crew did bot saw it wasnt thier fault and dont blame them.
American Airways has the worst consumer service of all airlines I've Utilized in my sixty three several years. My spouse’s anniversary earrings have been stolen out of her suitcase on June twenty, 2013 and Buyer service has REFUSED to Speak to us back again immediately after reporting the thief the day it happened.
First, although this e mail is not meant like a reaction to your remarks you simply submitted, it does confirm Now we have gained your responses and have assigned a reference number, which the thing is beneath.
on oct,21 I was returning residence from dallas tx to Greensboro n.c. on fligt aa3071 though on my assigned seat a cockaroach was while in the entrance seat in front of me the person sitting next to me observed it to we called the fligt atendent and wouldn't come untell various calls for her notice the brot a man to come Verify an just explained its ok and left we had to ride the many way house wondering in which that cockaroach was and were did it go it absolutely was Look At This an exceptionally discusting trip but needed to acquire it again residence .
We were on AA 1517 from Miami to Roatan 02/thirteen/16 and 02/14/sixteen & The flight was not able to land in Roatan and diverted to Belize. I'm familiar plenty of with traveling to learn the Captain produced the right contact as well as diversion was climate connected. Upon landing in Belize we were informed with the Captain there was a warning gentle on an engine that necessary to be dealt with, the part was accessible in Belize. The result was a transparent mechanical delay. We deplaned and were advised we'd get meals and consume. After much more than one hour we had not been fed and a bit later on we got a sandwich and bottled drinking water then advised we could board.
When we lastly acquired an electronic mail response from American Airways, the overall reaction time was roughly 1 hour. Whilst we waited an hour or so, we did receive numerous responses to our initial problem:
Despite what took place on this event, we hope you will proceed to select American Airlines for your travel requirements. We will work hard to make sure that you receive the service you count on and deserve.
reserving reference MKFCFC I'm addressing this letter to you personally to specific my dissatisfaction about your services with regards to the flights referred to previously mentioned.
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I booked a visit to Cabo,Mx.with AA holidays.To the returned vacation we ended up booked with USAir.the flight was cancelled mainly because based on the agent there was no plane to fly us again to Monterey.We experienced to invest