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There's a Center aged African American female with a brief hair Lower and Eyeglasses at your Philadelphia Airport location who refused to offer me her comprehensive identify Once i requested it on account of her despicable Mind-set. She at last explained to me her title was “D” and hid her name badge as she said this. “D” does not should have a position in customer service and especially not in the top notch check in space where I encountered her. As I rushed earlier the extended TSA line towards the self service ticketing counter with only forty minutes right up until my flight departed I was content to determine there was a absolutely free kiosk. I started to retrieve my reservation and midway as a result of this method “D” walked around me and stated “This really is for first-class passengers only” I appeared up in the display screen confused simply because there wasn’t any signal or indicator that the kiosks have been first class kiosks and additionally I wondered how “D” understood I had been or was not first-class and why she would make this sort of an assumption. I replied “Justification me?” “D” condescendingly stated “These kiosks are for firstclass travellers only”.

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In April 2014 I had been supplied a voucher for assisting by having an ill affected individual on among yur flights. Sadly because of some unexpected conditions I have not been in a position to use the voucher.

I am 1,000,000 member and constantly take pleasure in traveling on AA,but U.S. Air isn't any excellent. The personnel is extremely rude

I not too long ago had a flight cancelled by American Airways and stood in a very line for forty five minutes to obtain rebooked on Yet another flight. I had been shocked to discover the gate brokers didn't Have a very perspective into the available USAIR flights.

My other issue is that the meal vouchers that I've acquired weren't sufficient!!! They only gave me $32, for three foods! That is not enough to eat a food anywhere in LA, or anywhere from the airport. I am anticipated to obtain 3 foods away from $32 right here within the resort? Not possible!!!

I really strongly will not desire to fly with American Airways ever once more, their purchaser service is Awful!!! I was on the flight on Monday from Miami, Florida to Norfolk, Virginia and had to worst lay above. Why on this planet do I must fly to Ny to go back to Virginia. My struggle was suppose to go away Miami International to Laguardia at 5pm. The flight was to begin boarding at 4:30pm plus they created an announcement that their might be a 15 moment hold off And that i went towards the counter to ask the agent if I used to be likely to make my connection and she told me I could well be great. The rationale I checked on my relationship was since my lay over wax only 58 minutes. We’ll we boarded the flight so I believed I will be wonderful to catch my connection bug which was so we sat around the aircraft for over and hour whilst they mounted all the needed to deal with. They didn't give anybody the chance to try and make alternate vacation which was Definitely wrong. I used to be in Miami for my brother’s funeral considering the fact that Thursday. My spouse performs two occupation and he needed to consider off from work Thursday, Friday and Monday from both Work. I also needed to acquire off myself. The flight inevitably took off and I skipped my relationship.

.Stephanie,a supervisor was incredibly impolite and one other agent told me ifI wanted to go t oMonterey previously I should take a taxi.the agent didn't gave me the seats that special assistant experienced supplied me as a result of my incapacity Ifound following my 3rd attempt Darlene

I would favor to fly this Monday vs Sat but was informed I might be billed a fee. That’s extraordinary , considering I have already been flying with American for over six yrs and would by no means consider flying with anybody else ever.

my grand mom have a flight from Ecuador 2/18/16 (prevent in Miami)in route to Big apple,when she was waiting to get her baggage look at here now what a surprise she received!!her luggage was damaged and someone within steal some superior that was inside of,also the zipper was violated(damaged)she dropped in merchandise that she convey it to my household with the Charge about $350 when she knowledgeable what takes place in AA counter in JFK NY they supplied to changed her new luggage having an made use of and previous a person that looks like they pick up while in the rubbish!!.also they mentioned that to restore usually takes about 4 weeks!

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There’s almost nothing like possessing AA staff get over gate forty six terminal d on Sunday, November 3. Is this their breakroom? 6 guys for an hour or so And that i see that several are “chiefs” about the uniform patch. I’m so happy I compensated to listen to Felix and Guerillmo yell and giggle for an hour

We flew Practically inside of vision from the spot, and after that the captain arrived on and mentioned which the technical problem was performing up, and instead of landing where our vacation spot was, they necessary to turn back again to possess it serviced by folks that may essentially do this.

I have often utilized continental airways and experienced adjusted to American but soon after this incident I don’t Feel unwell ever fly with you guys anymore a cockaroach on a airplain im positive Anyone on Fb would need to no about this even the news quite discustin and horrible I believed airplains ended up pest contal cost-free.

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